游园须知

欢迎您来到长隆飞船乐园！

为确保每位宾客都能享有安全、舒适、愉悦的游玩体验，请您配合完成入园前安全检查，仔细阅读并遵守本《游园须知》内容。如有任何疑问，请与现场工作人员联系，我们将竭诚为您服务！

祝您在长隆飞船乐园拥有奇妙的一天！

1、安检流程：

为保证公众安全，进入长隆飞船乐园的宾客必须接受安全检查，请您主动打开随身行李配合安全检查。基于安全考虑，我们可能拒绝宾客携带个别物品进入园区。严禁携带以下物品进入园区：

● 其他禁止携带的物品：带轮子的运送工具（符合GB/T12996-2012《电动轮椅车》国家标准且最大速度≤15KM/H的电动轮椅车除外）、尺寸超过长110cm×宽 80cm的婴儿手推车、尺寸超过56cm×36cm×23cm（20寸）的行李箱、有轮冷藏箱、玩具枪、遥控玩具（含无人机）、锣鼓、高音喇叭、摄影辅助三脚架，违反相关法律规定的涉及政治、宗教、商业等印刷品、宣传片、横幅等，以及其他任何可能造成伤害或混乱的物品。

2、 为保障所有宾客舒适安全的游玩环境，您不得进行以下活动： 

● 未经园区允许的出售、出租商品或服务，包括但不限于导游活动、售卖园区商品等。

● 未经园区允许的集会、主题活动、演讲或行为艺术等。

● 任何违法、危险、扰乱秩序、具有破坏性的行为，如：打架或威胁他人、对宾客或工作人员使用侮辱性语言或不雅手势，奔跑或攀爬、翻越栏杆等。

● 违反电梯乘坐规定，强行将婴儿车、手推车推上自动手扶梯。

● 不按现场指引随意停放婴儿车。

● 将允许进入的载具或推车放置在身后拖行。

● 在人群密集区域使用自拍杆，乘坐游乐设施时携带及使用自拍设备。

● 触摸或投喂动物，在动物展区开启闪光灯进行拍摄。

● 着装暴露，穿戴不适宜、不雅或印有侮辱性语言的衣物。

● 使用遮住部分面部的特效妆容，或用面罩、头盔等遮盖全脸或大部分脸，出于医疗或健康原因佩戴面罩或口罩除外。

● 未在指定吸烟区域吸烟或使用电子烟。

● 随地乱扔垃圾或个人物品。

● 法律明令禁止的其他行为。

3、其他配合事项：

● 请认真阅读各景点、设施安全守则，并衡量自身及同行人士的年龄、身高、心智、体能、身体状况和体重等各方面是否适合体验。

● 根据公安机关的要求，为保障园区的安全，为宾客创造一个安全的体验环境，本园在安检通道设有抓拍及录像功能的摄像头，将宾客入园信息实时传送至地方公安系统。

● 如您购买园区套票、酒店房包票、年卡和其他体验类产品，需提供指纹、人像、证件号码、联系方式等必要信息（详情请参阅《长隆度假区指纹/人像识别技术使用须知》。

● 照顾及监管同行的儿童及长者，请勿让同行儿童离开监护人视线，园区内不得使用亲子安全绳。不满16周岁的游客需成年人陪同入园。

● 为保证园区动物安全，除婴儿食品和本人适量饮用水外，谢绝游客带入其它食品和饮品。

● 视障人士携带导盲犬进入园区时，须遵守园区相关规定，并听从工作人员的指引和安排，详情请参阅长隆官网、“长隆旅游”APP《预订须知》中《导盲犬进入度假区的相关规则》。

4、公司权利：

● 园区实行一人一票制，一经出售，不可转让、退票（法律法规规定许可的情况除外）；在有效期内仅作入场使用，并不适用于需额外收费的特别节目，过期门票作废。

● 园区出于恶劣天气、园区承载能力、健康与安全需要或其他必要原因的考虑，可能会临时更改游乐景点开放时间或临时关闭任何部分区域，暂停或取消剧场表演、演出而不做事先通知，属于不可抗力事件，不做任何退款或赔偿。

● 请留意保管好您随身携带的物品，如有任何财务损坏或损失，本园区恕不负责。

● 园区部分景点光线昏暗、环境封闭、VR模拟体验逼真，幽闭恐惧症患者、有心脏病史、血压异常及患有其他类似疾病的人士请勿参玩，因隐瞒实情造成的一切后果由当事人自行承担。

● 园区可能会在安排摄像、摄影或录音，宾客进入园区视为同意将其肖像、声音及影像用于公司业务、行政和运营用途或其他合法目的。

● 凡违反本园区守则及园区内的安全守则或做出危险、违法或无礼等行为的人士，或为保障公共安全、治安或秩序，或园区认为的特殊情况所需要等，园区有权拒绝该等人士进入园区，或要求该等人士立即离开园区而不作任何退款或补偿。

5、摄像、摄影、录音及直播：

● 为尊重园内游客的隐私权及园区管理需求，未经乐园/酒店书面同意，禁止在场内开展与商业相关的摄影、摄像、录音等行为，以及将违规拍摄、录制的图片或音频、视频用于商业用途。

● 未经乐园/酒店书面同意，禁止在园区和酒店开展与商业相关的直播活动。

● 未经乐园/酒店书面同意，禁止在乐园和酒店使用可能对他人造成安全隐患、影响他人游玩体验、妨碍乐园或酒店运营的照相机和摄像机，以及包括但不限于以下种类的专业摄影、摄像辅助设备，如：三脚架、任何伸缩功能的自拍杆和稳定器、照明设备等。

● 未经乐园/酒店书面同意，禁止在园区内或酒店公共区域内操控使用无人机及遥控飞机等飞行器。

● 在未经事先许可的情况下禁止从事任何采访行为，包括但不限于摄影、摄像、录音、采访游客、工作人员和演职人员等。

● 所有游乐设施，参玩时禁止使用自拍杆；所有动物展区限制使用自拍杆。

《导盲犬进入度假区的相关规则》

本规则适用于需要携带导盲犬进入长隆度假区的视障人士。

长隆度假区内的大部分营业区域允许并欢迎持证导盲犬前往。

视障人士携带导盲犬进入长隆度假区（公园、酒店、马戏场馆）内的营业场所前，应出示残疾人证、导盲犬工作证、动物健康免疫证明和犬类登记证。

进入度假区后，请务必确保导盲犬一直佩戴导盲鞍并在主人的牵引下。

度假区内暂不能提供导盲犬寄存或看管服务，建议有朋友或亲人结伴而行。

度假区部分场所或设施（如公园和酒店内的水上游玩区域，以及一旦进入则可能引起导盲犬或园区、场馆内其它动物产生应激反应的区域和设施等）限制导盲犬进入，具体限制进入的区域、设施和时段以各公园、马戏场馆及酒店现场规定为准，请咨询现场工作人员，并听从其建议。

我们建议您尽早规划行程，提前预订酒店住房、乐园或马戏门票等度假区相关服务，并在到达度假区最少24小时前致电客服电话400-883-0083，告知我们您将携带导盲犬的需求、已成功预订的订单详情和行程安排等信息，以便我们为您提供更好的服务。如您没有提前告知，到达度假区后也可向相关营业场所现场工作人员寻求帮助，我们仍将尽可能满足您的需要。

《游园须知》如中、英文本有任何不一致之处，一概以中文文本为准。

"Notes of Park Entry" of Chimelong Spaceship

The Chimelong Spaceship is an indoor venue with a "one-way" visit mode. To ensure that every traveler has a comfortable, safe, and enjoyable experience, please obey the guidance during the trip, the guidance of on-site staff, and strictly comply with the following "Instructions to Visit". If you have any questions, please contact the staff!

1. Security check process:

To ensure public safety, travelers entering the Chimelong Spaceship must undergo a safety check. Please proactively open your hand luggage to cooperate with the safety check. For safety reasons, we may refuse travelers to bring individual items into the park. The following items are strictly prohibited :

● Other prohibited items:transportation tools with wheels (Electrically powered wheelchairs whit qualified to the nation standard and at least speed lower than 15 km/h are exclued), baby stroller with dimensions exceeding 110cm in length ×80cm  in width, trunk with a size exceeding 56cm × 36cm × 23cm (20 inch) , wheeled cooler, toy gun, remote control toys (including UAVs), gongs and drums, loudspeakers, photography assisted tripods, political, religious, commercial and other printed materials, promotional films and banners in violation of relevant laws, and any other items that may cause harm or chaos.

2.To ensure a comfortable and safe playing environment for all travelers, you are not allowed to engage in the following activities:

● Selling and renting goods or services without the permission of the park, including but not limited to tour guide activities, selling park goods, etc.

● Meetings, theme activities, speeches or performance art without the permission of the park.

● Any illegal, dangerous, disorderly, or destructive behavior, such as fighting or threatening others, using insulting language or indecent gestures towards guests or staff, running or climbing, climbing over railings, etc.

● Violate elevator regulations by forcibly pushing strollers and trolleys onto escalators.

● Park a stroller without following the on-site instructions.

● Place the allowed vehicles or carts behind you and pull it.

● Use selfie stick in crowded areas, and carry and use selfie equipment when taking facilities.

● Touch or feed animals, and turn on the flash in the animal exhibition area for shooting.

● Exposed attire, wearing inappropriate, indecent or insulting clothing.

● Use special makeup that covers part of the face, or use masks, helmets, etc. to cover the whole or most of the face, except for wearing masks or masks for medical or health reasons.

● Smoke or use electronic cigarette in the undesignated smoking area.

● Litter or personal belongings everywhere.

● Other behaviors explicitly prohibited by law.

3. Other matters:

● Please carefully read the safety regulations for each attraction and facility, and measure whether the age, height, mental state, physical fitness, physical condition, and weight of oneself and peers are suitable for the experience or not.

● According to the requirements of the public security organs, in order to ensure the safety of the park and create a safe experience environment for travelers, the park is equipped with monitors at the security checkpoint, which can transmit travelers' entry information to the local public security system in real time.

● If you purchase park package tickets, hotel room tickets, annual passes, and other experiential products, you need to provide necessary information such as fingerprints, portraits, ID numbers, contact information, etc. (please refer to the "Instructions for Using Fingerprint/Portrait Recognition Technology in Chimelong Resort" for details).

● Take care of children and elders. Do not let children go out of their guardians' sight, and do not use parent-child safety ropes in the park. Tourists under the age of 16 must be accompanied by an adult when entering the park.

● In order to ensure the safety of animals in the park  [There are animals in the park], tourists are not allowed to bring in other food and drinks except baby food and drinking water.

● When visually impaired people go into the park with a guide dog, they must comply with the relevant regulations of the park and follow the guidance and arrangements of the staff. For details, please refer to the "Regulations on Guide Dog in the Resort" in  " Instructions on Booking" on the Chimelong official website and "Chimelong Travel" APP.

4. Company Rights:

● The park implements a one-person, one-ticket system, and once the ticket is sold, it cannot be transferred or refunded (except as permitted by laws and regulations); During the validity period, it is only for admission and does not apply to special programs that require additional fees. Expired tickets will be invalidated.

● Due to adverse weather conditions, park carrying capacity, health and safety needs, or other necessary reasons, the park may temporarily change the opening hours of amusement attractions or temporarily close any part of the area, suspend or cancel theater performances without prior notice. This is a force majeure event and no refunds or compensation will be made.

● Please take good care of your belongings. If there is any financial damage or loss, our park will not compensate.

● Some scenic spots in the park are dark, the environment is closed, and the VR simulation experience is realistic. Claustrophobia patients [if you develop other diseases, it is recommended to list the diseases.], Individuals with a history of heart disease, abnormal blood pressure, or other similar illnesses are not allowed to participate in the game. All consequences caused by concealing the truth shall be borne by themselves.

● The park may arrange for video, photography, or recording, and tourists entering the park will be deemed to have agreed to use their portraits, sounds, and images for company business, administrative, and operational purposes or other legitimate purposes.

● The park has the right to refuse entry to individuals who violate the rules of the park and the safety regulations within the park, or engage in dangerous, illegal, or disrespectful behavior, or for the purpose of ensuring public safety, security, or order, or for special circumstances deemed necessary by the park, or to require such individuals to leave the park immediately without any refund or compensation.

If there is any inconsistency between the Chinese and English versions of the "Notes of Park Entry", the Chinese version shall prevail.