游园须知

欢迎您来到长隆卡卡剧场！

为确保每位宾客都能享有安全、舒适、愉悦的观演体验，请您配合完成入场前安全检查，仔细阅读并遵守本《入场须知》内容。

如有任何疑问，请与现场工作人员联系，我们将竭诚为您服务！

祝您在长隆卡卡剧场观演愉快！

1、安检流程：

为保证公众安全，进入长隆卡卡剧场的宾客必须接受安全检查，请您主动配合安全检查。基于安全考虑，我们可能拒绝宾客携带个别物品进入剧场。严禁携带以下物品进入剧场：

●除以上物品外，剧场禁止携带任何装有车轮的运送用具入场（手推轮椅车、符合GB/T12996-2012《电动轮椅车》国家标准且最大速度≤15KM/H的电动轮椅车除外），包括但不仅限于：手推婴儿车、带轮子的运送工具、自行车或儿童三轮脚踏车、滑板、滑行车、轴向冰鞋、有轮冷藏箱等。

●其他禁止携带的物品：酒精饮料、尺寸超过56cm×36cm×23cm（20寸）的行李箱、玩具枪、遥控玩具（含无人机）、锣鼓、高音喇叭、摄影辅助三脚架、未经允许的拍摄设备，违反相关法律规定的涉及政治、宗教、商业等印刷品、宣传片、横幅、彩旗等，以及其他任何可能造成危害或混乱的物品。

●剧场有权拒绝任何手提包、包裹等物品被携带进入剧场，本剧场亦可提供有偿贮存服务。

2、为保障所有宾客安全、舒适的观演环境，您不得进行以下活动：

●未经剧场允许的出售、出租商品或服务，包括但不限于导游活动、售卖剧场商品等。

●未经剧场允许的集会、主题活动、演讲或行为艺术等。

●任何违法违规或危险、扰乱秩序、具有破坏性等行为；如：威胁、殴打他人，堵塞应急出口，无故占用楼梯，对宾客或工作人员使用侮辱性语言或不雅手势，奔跑，攀爬、翻越栏杆等。

●违反电梯乘坐规定，做出影响扶梯正常安全运行的行为。

●将允许进入的载具或推车放置在身后拖行。

●在演出期间使用移动设备、拍摄设备进行录像。

●挑逗、触摸或投喂在剧场范围内展示的动物。

●着装暴露，穿戴不适宜、不雅或印有侮辱性语言的衣物。

●使用遮住部分面部的特效妆容，或用面罩、头盔等遮盖全脸或大部分脸，出于医疗或健康原因佩戴面罩或口罩除外。

●在剧场范围内吸烟或使用电子烟。

●随地乱扔垃圾或个人物品。

●法律明令禁止的其他行为。

3、其他配合事项：

●根据公安机关的要求，为保障园区的安全，为宾客创造一个安全的体验环境，本园在安检通道设有抓拍及录像功能的摄像头，将宾客入园信息实时传送至地方公安系统。

●进入观演厅时请主动出示门票，并自觉配合工作人员引导；普通座无需对号入座，先到先得，但不得以任何形式无故占座；其余座位等级请按门票座位号对号入座。

●演出过程中，部分演出环节存在演出互动、巡游演出、光线昏暗及切换暗场等情况，请勿随意走动，如遇突发情况，请听从现场工作人员的指引。

●演出运用大量的声、光、电、焰火等特效，环境封闭、视听效果逼真，幽闭恐惧症患者、有心脏病史、血压异常及患有其他类似疾病的人士请审慎评估身体状况后决定是否入场观看，因隐瞒实情造成的一切后果由当事人自行承担。

●演出过程中，为了演员的安全考虑，请勿使用闪光灯；未经允许，禁止录像。

●如您购买园区套票、酒店房包票、年卡和其他体验类产品，需提供指纹、人像、证件号码、联系方式等必要信息（详情请参阅《长隆度假区指纹/人像识别技术使用须知》）。

●照顾及监管同行的儿童及长者，请勿让同行儿童离开监护人视线，剧场内不得使用亲子安全绳。不满16周岁的游客必须由16周岁（含）以上游客陪同入场。

●宾客可携带供本人食用的食品及饮料进场，但不得携带需加热、在加热、加工、冷藏或保温的食品（如需加热水食用的方便面及带自热功能的食品等）、带有刺激性气味的食品（如榴莲等），以及其他不适宜带入剧场的食品。

●视障人士携带导盲犬进入剧场时，须遵守剧场相关规定，并听从工作人员的指引和安排，详情请参阅长隆官网、“长隆旅游”APP《预订须知》中《导盲犬进入度假区的相关规则》。

●为保障各位宾客的合法权益，请在指定售票点购票，以防伪票；售卖假票、炒卖门票行为违法，将追究法律责任。

4、剧场权利：

●剧场实行一人一座一票制，所有人员入场观看演出均需购买门票。为保障宾客安全及场内秩序，观演当日年龄未满3周岁，或身高未达1.0米的儿童及婴儿不建议入场，若坚持要求入场，则需购买儿童票，监护人员需承担对随行儿童及婴儿的看护责任。

●门票一经出售，不可转让、退票（法律法规规定许可的情况除外）；在有效期内仅作对应场次入场使用，过期门票作废。

●剧场出于恶劣天气、剧场承载能力、健康与安全需要或其他必要原因的考虑，可能会临时更改剧场开放时间或临时关闭任何部分区域，暂停或取消演出而不做事先通知，属于不可抗力事件，不做任何退款或赔偿。

●请留意保管好您随身携带的物品，如有任何物品损坏或财务损失，本剧场恕不负责；对于在剧场范围所有无人管理的物品，剧场有权做出认为适当的处理。

●剧场可能会在安排摄像、摄影或录音，宾客进入剧场视为同意将其肖像、声音及影像用于公司业务、行政和运营用途或其他合法目的。

●凡违反本剧场守则及剧场内的安全守则或做出危险、违法或无礼等行为的人士，或为保障公共安全、治安或秩序，或园区认为的特殊情况所需要等，剧场有权拒绝该等人士进入剧场，或要求该等人士立即离开剧场而不作任何退款或补偿。

《入场须知》如中、英文本有任何不一致之处，一概以中文文本为准。

长隆卡卡剧场将随时为您提供优质服务。如需任何帮助，请咨询现场工作人员或拨打客服热线：0756-2993386。

Admission Information

Welcome to Chimelong KAKA Theater!

In order to ensure that every guest can enjoy a safe, comfortable and pleasant performance environment, please cooperate with the security check before your entry, and carefully read and comply with the contents of the Admission Instructions.

If you have any questions, please contact the on-site staff. We will be happy to serve you!

Enjoy your stay at Chimelong KAKA Theater!

1、Security check process:

In order to ensure public safety, all guests must accept security checks. Please take the initiative to cooperate with the security checks. For security reasons, we may not allow guests to bring some individual items into the theatre. The following items are strictly prohibited in the theatre:

●In addition to the above items, it is prohibited to bring any wheeled transport equipment in the theater, including but not limited to strollers, wheeled delivery vehicles, bicycles or children's tricycles, skateboards, scooters, axial skates, wheeled coolers, etc. The following items are allowed: hand-pushed wheelchairs and electric wheelchairs which follow the GB/T12996-2012 "Electric Wheelchairs" national standard and maximum speed of 15KM/H.

●Other prohibited items: Alcoholic beverages, suitcases larger than 56cm×36cm×23cm, toy guns, remote-controlled toys (including drones), gongs and drums, loudspeakers, photography auxiliary tripods, unauthorized shooting equipment, and political, religious, commercial and other printed materials, propaganda films, banners, flags, etc., in violation of relevant laws and regulations, as well as any other items that may cause harm or confusion.

●The theater reserves the right to refuse any handbag, package and other items to be carried into the theater, the theater may also provide paid storage services.

2、To ensure a safe and comfortable performance environment for all guests, please don’t carry out the following activities:

●The sale or rental of goods or services without the permission of the Theatre, including but not limited to guided tours, sale of theatre merchandise, etc.

●Assemblies, themed events, speeches or performance art without the permission of the Theatre.

●Any illegal, dangerous, disorderly, destructive act; Such as: threatening, beating others, blocking emergency exits, occupying stairs without reason, insult  or apply indecent gestures to guests or staff, running, climbing, climbing over railings, etc.

●Violate the elevator rules and affect the normal and safe operation of the escalator.

●Tow the allowed vehicle or cart  behind.

●Video recording with mobile devices and filming equipment during the performance.

●Tease, touch or feed animals on display in the theatre.

●Wearing inappropriate revealing clothing with indecent or offensive language on it.

●Special effects makeup that covers part of your face, or cover all or most of your face with a mask, helmet, etc., except wearing a mask for medical or health reasons.

●Smoking or using electronic cigarettes in the theater.

●Litter garbage or personal belongings.

●Other acts literally prohibited by law.

3、Other Remarks:

●According to the requirements of the public security authorities, in order to ensure the safety of the visitors in the Resort and create a safe experience environment for guests, the Resort has set up cameras with the functions of capturing and recording at the security check channels to transmit your entry information to the local public security system in real time.

●Please show your tickets and cooperate with the staff when entering the auditorium. You can take any available ordinary seat as you want, first come first served; however, it is not allowed to occupy the seat without any reason in any form; for other seat classes, please take your seat according to the ticket number.

●The show also involves interaction, parade, dim light and dark scene switching. Please do not walk about. In case of emergencies, please follow the instructions of the on-site staff.

●A large number of special effects such as sound, light, electricity and fireworks are applied in the show. The environment is closed and the audiovisual effects are authentic. Those who have got claustrophobic, have a history of heart disease, have abnormal blood pressure or suffer from other similar diseases are advised to carefully evaluate your physical conditions before  watching the show,

●For the safety of the performers, please do not use flash light during the performance. No video recording without permission.

●If you purchase park package tickets, hotel room tickets, annual pass and other related products, you need to provide fingerprint, portrait, ID number, contact information and other necessary information (please refer to the “Instructions for the Use of Fingerprint/Portrait Identification Technology in Chimelong Resort").

●Take care of the children and the elderly. Keep them under the sight of guardians. Do not use child safety ropes in the theatre. Guests under the age of 16 must be accompanied by a tourist whose age are 16 or above to access to the theater.

●You can take food and beverages for yourself, excluding food that needs to be heated, being heated, processed, refrigerated or kept warm (such as instant noodles and self-heating foods that need to be served with heated water), food with pungent smell (such as durian), and other food that is not suitable for the theatre.

●The visually impaired shall abide by the relevant regulations of the theatre and follow the guidance and arrangement of the staff when bringing guide dogs into the theatre. For details, please refer to the "Rules for Guide Dogs entering the Resort" in the“Booking Instructions” of Chimelong.Com and Chimelong Tourism APP.

●To protect the legitimate rights and interests of all guests, please purchase tickets at designated sale points to prevent counterfeiting; Selling fake tickets, speculating in tickets is illegal, and will be investigated for legal responsibility.

4、Theater Rights:

●Chimelong KAKA Theater implements a one ticket for one seat system, and all visitors need purchase tickets to watch the circus show. In order to ensure the safety of guests and the order in the theater, children and infants under the age of 3 or under 1 meter in height are not recommended to enter the theater. If you insist on watching the show with child, you need to buy a child ticket, and the guardian must take good care of the children and infants.

●Once sold, tickets are non-transferable and non-refundable (except as permitted by laws and regulations); During the validity period, it is only  available for corresponding show, and the expired tickets is invalid.

●In consideration of inclement weather, Theatre capacity, health and safety needs or other necessary reasons, the Theatre may temporarily change the opening hours or temporarily close some areas. In the event of force majeure, we may suspend  or cancel  the show without prior notice, and it is not involved with any refund or compensation.

●Please take good care of your belongings. The theatre will not be responsible for any damage or financial loss. The theater reserves the right to dispose all unattended items appropriately.

●The Theatre may arrange for filming, photography or sound recording, and guests entering the Theatre shall be deemed to consent to the use of their portraits, voices and images for corporate, administrative and operational purposes or other lawful purposes.

●For visitor who violates this conduct code and the safety rules, acts in a dangerous, illegal or offensive manner, to protect public safety and order under some exceptional circumstances, we reserves the right to refuse your visit or require you to leave without refund or compensation of any kind .

In the event of any inconsistency between the Chinese and English versions of the Admission Information, the Chinese version shall prevail.

Chimelong KAKA Theater will provide you with high quality service any time. If you need any help, please consult with the on-site staff or call the customer service hotline: 0756-2993386.

本规则适用于需要携带导盲犬进入长隆度假区的视障人士。

长隆度假区内的大部分营业区域允许并欢迎持证导盲犬前往。

视障人士携带导盲犬进入长隆度假区（公园、酒店、马戏场馆）内的营业场所前，应出示残疾人证、导盲犬工作证、动物健康免疫证明和犬类登记证。

进入度假区后，请务必确保导盲犬一直佩戴导盲鞍并在主人的牵引下。

度假区内暂不能提供导盲犬寄存或看管服务，建议有朋友或亲人结伴而行。

度假区部分场所或设施（如公园和酒店内的水上游玩区域，以及一旦进入则可能引起导盲犬或园区、场馆内其它动物产生应激反应的区域和设施等）限制导盲犬进入，具体限制进入的区域、设施和时段以各公园、马戏场馆及酒店现场规定为准，请咨询现场工作人员，并听从其建议。

我们建议您尽早规划行程，提前预订酒店住房、乐园或马戏门票等度假区相关服务，并在到达度假区最少24小时前致电客服电话400-883-0083，告知我们您将携带导盲犬的需求、已成功预订的订单详情和行程安排等信息，以便我们为您提供更好的服务。如您没有提前告知，到达度假区后也可向相关营业场所现场工作人员寻求帮助，我们仍将尽可能满足您的需要。

欢迎您来到长隆卡卡剧场！

为确保每位宾客都能享有安全、舒适、愉悦的观演体验，请您配合完成入场前安全检查，仔细阅读并遵守本《入场须知》内容。

如有任何疑问，请与现场工作人员联系，我们将竭诚为您服务！

祝您在长隆卡卡剧场观演愉快！

1、安检流程：

为保证公众安全，进入长隆卡卡剧场的宾客必须接受安全检查，请您主动配合安全检查。基于安全考虑，我们可能拒绝宾客携带个别物品进入剧场。严禁携带以下物品进入剧场：

●除以上物品外，剧场禁止携带任何装有车轮的运送用具入场（手推轮椅车、符合GB/T12996-2012《电动轮椅车》国家标准且最大速度≤15KM/H的电动轮椅车除外），包括但不仅限于：手推婴儿车、带轮子的运送工具、自行车或儿童三轮脚踏车、滑板、滑行车、轴向冰鞋、有轮冷藏箱等。

●其他禁止携带的物品：酒精饮料、尺寸超过56cm×36cm×23cm（20寸）的行李箱、玩具枪、遥控玩具（含无人机）、锣鼓、高音喇叭、摄影辅助三脚架、未经允许的拍摄设备，违反相关法律规定的涉及政治、宗教、商业等印刷品、宣传片、横幅、彩旗等，以及其他任何可能造成危害或混乱的物品。

●剧场有权拒绝任何手提包、包裹等物品被携带进入剧场，本剧场亦可提供有偿贮存服务。

2、为保障所有宾客安全、舒适的观演环境，您不得进行以下活动：

●未经剧场允许的出售、出租商品或服务，包括但不限于导游活动、售卖剧场商品等。

●未经剧场允许的集会、主题活动、演讲或行为艺术等。

●任何违法违规或危险、扰乱秩序、具有破坏性等行为；如：威胁、殴打他人，堵塞应急出口，无故占用楼梯，对宾客或工作人员使用侮辱性语言或不雅手势，奔跑，攀爬、翻越栏杆等。

●违反电梯乘坐规定，做出影响扶梯正常安全运行的行为。

●将允许进入的载具或推车放置在身后拖行。

●在演出期间使用移动设备、拍摄设备进行录像。

●挑逗、触摸或投喂在剧场范围内展示的动物。

●着装暴露，穿戴不适宜、不雅或印有侮辱性语言的衣物。

●使用遮住部分面部的特效妆容，或用面罩、头盔等遮盖全脸或大部分脸，出于医疗或健康原因佩戴面罩或口罩除外。

●在剧场范围内吸烟或使用电子烟。

●随地乱扔垃圾或个人物品。

●法律明令禁止的其他行为。

3、其他配合事项：

●根据公安机关的要求，为保障园区的安全，为宾客创造一个安全的体验环境，本园在安检通道设有抓拍及录像功能的摄像头，将宾客入园信息实时传送至地方公安系统。

●进入观演厅时请主动出示门票，并自觉配合工作人员引导；普通座无需对号入座，先到先得，但不得以任何形式无故占座；其余座位等级请按门票座位号对号入座。

●演出过程中，部分演出环节存在演出互动、巡游演出、光线昏暗及切换暗场等情况，请勿随意走动，如遇突发情况，请听从现场工作人员的指引。

●演出运用大量的声、光、电、焰火等特效，环境封闭、视听效果逼真，幽闭恐惧症患者、有心脏病史、血压异常及患有其他类似疾病的人士请审慎评估身体状况后决定是否入场观看，因隐瞒实情造成的一切后果由当事人自行承担。

●演出过程中，为了演员的安全考虑，请勿使用闪光灯；未经允许，禁止录像。

●如您购买园区套票、酒店房包票、年卡和其他体验类产品，需提供指纹、人像、证件号码、联系方式等必要信息（详情请参阅《长隆度假区指纹/人像识别技术使用须知》）。

●照顾及监管同行的儿童及长者，请勿让同行儿童离开监护人视线，剧场内不得使用亲子安全绳。不满16周岁的游客必须由16周岁（含）以上游客陪同入场。

●宾客可携带供本人食用的食品及饮料进场，但不得携带需加热、在加热、加工、冷藏或保温的食品（如需加热水食用的方便面及带自热功能的食品等）、带有刺激性气味的食品（如榴莲等），以及其他不适宜带入剧场的食品。

●视障人士携带导盲犬进入剧场时，须遵守剧场相关规定，并听从工作人员的指引和安排，详情请参阅长隆官网、“长隆旅游”APP《预订须知》中《导盲犬进入度假区的相关规则》。

●为保障各位宾客的合法权益，请在指定售票点购票，以防伪票；售卖假票、炒卖门票行为违法，将追究法律责任。

4、剧场权利：

●剧场实行一人一座一票制，所有人员入场观看演出均需购买门票。为保障宾客安全及场内秩序，观演当日年龄未满3周岁，或身高未达1.0米的儿童及婴儿不建议入场，若坚持要求入场，则需购买儿童票，监护人员需承担对随行儿童及婴儿的看护责任。

●门票一经出售，不可转让、退票（法律法规规定许可的情况除外）；在有效期内仅作对应场次入场使用，过期门票作废。

●剧场出于恶劣天气、剧场承载能力、健康与安全需要或其他必要原因的考虑，可能会临时更改剧场开放时间或临时关闭任何部分区域，暂停或取消演出而不做事先通知，属于不可抗力事件，不做任何退款或赔偿。

●请留意保管好您随身携带的物品，如有任何物品损坏或财务损失，本剧场恕不负责；对于在剧场范围所有无人管理的物品，剧场有权做出认为适当的处理。

●剧场可能会在安排摄像、摄影或录音，宾客进入剧场视为同意将其肖像、声音及影像用于公司业务、行政和运营用途或其他合法目的。

●凡违反本剧场守则及剧场内的安全守则或做出危险、违法或无礼等行为的人士，或为保障公共安全、治安或秩序，或园区认为的特殊情况所需要等，剧场有权拒绝该等人士进入剧场，或要求该等人士立即离开剧场而不作任何退款或补偿。

《入场须知》如中、英文本有任何不一致之处，一概以中文文本为准。

长隆卡卡剧场将随时为您提供优质服务。如需任何帮助，请咨询现场工作人员或拨打客服热线：0756-2993386。

Admission Information

Welcome to Chimelong KAKA Theater!

In order to ensure that every guest can enjoy a safe, comfortable and pleasant performance environment, please cooperate with the security check before your entry, and carefully read and comply with the contents of the Admission Instructions.

If you have any questions, please contact the on-site staff. We will be happy to serve you!

Enjoy your stay at Chimelong KAKA Theater!

1、Security check process:

In order to ensure public safety, all guests must accept security checks. Please take the initiative to cooperate with the security checks. For security reasons, we may not allow guests to bring some individual items into the theatre. The following items are strictly prohibited in the theatre:

●In addition to the above items, it is prohibited to bring any wheeled transport equipment in the theater, including but not limited to strollers, wheeled delivery vehicles, bicycles or children's tricycles, skateboards, scooters, axial skates, wheeled coolers, etc. The following items are allowed: hand-pushed wheelchairs and electric wheelchairs which follow the GB/T12996-2012 "Electric Wheelchairs" national standard and maximum speed of 15KM/H.

●Other prohibited items: Alcoholic beverages, suitcases larger than 56cm×36cm×23cm, toy guns, remote-controlled toys (including drones), gongs and drums, loudspeakers, photography auxiliary tripods, unauthorized shooting equipment, and political, religious, commercial and other printed materials, propaganda films, banners, flags, etc., in violation of relevant laws and regulations, as well as any other items that may cause harm or confusion.

●The theater reserves the right to refuse any handbag, package and other items to be carried into the theater, the theater may also provide paid storage services.

2、To ensure a safe and comfortable performance environment for all guests, please don’t carry out the following activities:

●The sale or rental of goods or services without the permission of the Theatre, including but not limited to guided tours, sale of theatre merchandise, etc.

●Assemblies, themed events, speeches or performance art without the permission of the Theatre.

●Any illegal, dangerous, disorderly, destructive act; Such as: threatening, beating others, blocking emergency exits, occupying stairs without reason, insult  or apply indecent gestures to guests or staff, running, climbing, climbing over railings, etc.

●Violate the elevator rules and affect the normal and safe operation of the escalator.

●Tow the allowed vehicle or cart  behind.

●Video recording with mobile devices and filming equipment during the performance.

●Tease, touch or feed animals on display in the theatre.

●Wearing inappropriate revealing clothing with indecent or offensive language on it.

●Special effects makeup that covers part of your face, or cover all or most of your face with a mask, helmet, etc., except wearing a mask for medical or health reasons.

●Smoking or using electronic cigarettes in the theater.

●Litter garbage or personal belongings.

●Other acts literally prohibited by law.

3、Other Remarks:

●According to the requirements of the public security authorities, in order to ensure the safety of the visitors in the Resort and create a safe experience environment for guests, the Resort has set up cameras with the functions of capturing and recording at the security check channels to transmit your entry information to the local public security system in real time.

●Please show your tickets and cooperate with the staff when entering the auditorium. You can take any available ordinary seat as you want, first come first served; however, it is not allowed to occupy the seat without any reason in any form; for other seat classes, please take your seat according to the ticket number.

●The show also involves interaction, parade, dim light and dark scene switching. Please do not walk about. In case of emergencies, please follow the instructions of the on-site staff.

●A large number of special effects such as sound, light, electricity and fireworks are applied in the show. The environment is closed and the audiovisual effects are authentic. Those who have got claustrophobic, have a history of heart disease, have abnormal blood pressure or suffer from other similar diseases are advised to carefully evaluate your physical conditions before  watching the show,

●For the safety of the performers, please do not use flash light during the performance. No video recording without permission.

●If you purchase park package tickets, hotel room tickets, annual pass and other related products, you need to provide fingerprint, portrait, ID number, contact information and other necessary information (please refer to the “Instructions for the Use of Fingerprint/Portrait Identification Technology in Chimelong Resort").

●Take care of the children and the elderly. Keep them under the sight of guardians. Do not use child safety ropes in the theatre. Guests under the age of 16 must be accompanied by a tourist whose age are 16 or above to access to the theater.

●You can take food and beverages for yourself, excluding food that needs to be heated, being heated, processed, refrigerated or kept warm (such as instant noodles and self-heating foods that need to be served with heated water), food with pungent smell (such as durian), and other food that is not suitable for the theatre.

●The visually impaired shall abide by the relevant regulations of the theatre and follow the guidance and arrangement of the staff when bringing guide dogs into the theatre. For details, please refer to the "Rules for Guide Dogs entering the Resort" in the“Booking Instructions” of Chimelong.Com and Chimelong Tourism APP.

●To protect the legitimate rights and interests of all guests, please purchase tickets at designated sale points to prevent counterfeiting; Selling fake tickets, speculating in tickets is illegal, and will be investigated for legal responsibility.

4、Theater Rights:

●Chimelong KAKA Theater implements a one ticket for one seat system, and all visitors need purchase tickets to watch the circus show. In order to ensure the safety of guests and the order in the theater, children and infants under the age of 3 or under 1 meter in height are not recommended to enter the theater. If you insist on watching the show with child, you need to buy a child ticket, and the guardian must take good care of the children and infants.

●Once sold, tickets are non-transferable and non-refundable (except as permitted by laws and regulations); During the validity period, it is only  available for corresponding show, and the expired tickets is invalid.

●In consideration of inclement weather, Theatre capacity, health and safety needs or other necessary reasons, the Theatre may temporarily change the opening hours or temporarily close some areas. In the event of force majeure, we may suspend  or cancel  the show without prior notice, and it is not involved with any refund or compensation.

●Please take good care of your belongings. The theatre will not be responsible for any damage or financial loss. The theater reserves the right to dispose all unattended items appropriately.

●The Theatre may arrange for filming, photography or sound recording, and guests entering the Theatre shall be deemed to consent to the use of their portraits, voices and images for corporate, administrative and operational purposes or other lawful purposes.

●For visitor who violates this conduct code and the safety rules, acts in a dangerous, illegal or offensive manner, to protect public safety and order under some exceptional circumstances, we reserves the right to refuse your visit or require you to leave without refund or compensation of any kind .

In the event of any inconsistency between the Chinese and English versions of the Admission Information, the Chinese version shall prevail.

Chimelong KAKA Theater will provide you with high quality service any time. If you need any help, please consult with the on-site staff or call the customer service hotline: 0756-2993386.